Mount Shasta under snow, reflected in a still lake

Simple steps. Meaningful journeys.

How ItWorks

Your complete guide to using GoToRetreats — from creating your account to listing, managing and booking. Everything you need, in one place.

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Guide 01 of 08

Create your account

Sign up, verify your email and set up your profile — the same account works for booking and for hosting.

5 steps · 2 min read

  1. Step 1: Click "Sign up"

    From any page, use the "Sign up" button at the top right of the site (next to "Log in").

    • Sign up
    The GoToRetreats header with the Sign up button
  2. Step 2: Fill in your details

    Enter your "First Name", "Last Name", "Email" and a "Password" of at least eight characters, confirm it, then tick "I agree to the Terms of Service and Privacy Policy" — the "Sign up" button unlocks once you do. You can also "Continue with Google".

    • First Name
    • Email
    • Password
    • I agree to the Terms of Service
    • Continue with Google
    The sign-up form with name, email and password fields
  3. Step 3: Verify your email

    You land on "Verify your email" and we send a verification link straight away. Open it from your inbox — check spam if it has not arrived within a minute — then click "I've verified my email — sign in".

    • Verify your email
    • I've verified my email — sign in
    The "Verify your email" screen shown after signing up
  4. Step 4: Sign in

    The link confirms your address and sends you to "Welcome Back". Sign in with the email and password you just created (or Google).

    • Welcome Back
    • Log in
    The login page
  5. Step 5: Complete your profile

    Open your avatar menu › Settings to reach "Account settings". Under "Your profile" add a photo, your "First name" and "Last name", where you are "Based in" and a "Short bio", then click "Save profile". Hosts see this when you enquire; guests see it on your listings.

    • Account settings
    • Your profile
    • Based in
    • Short bio
    • Save profile
    Account settings with the Your profile section

Hosting starts from the same account — choose "Become a host" from your profile menu whenever you are ready to list.

Good to know

Built for peaceof mind.

Payments held securely

Guests pay through Stripe; the money is released to the host after the booking date, paid out via Stripe or Payoneer.

Reviewed before it’s live

New listings are checked by our team within 24–48 hours before guests can see them.

Clear cancellation terms

Each host’s policy is shown on the listing before you pay — no surprises.

Talk directly

Message hosts and guests in one inbox, with your booking details alongside.

Still have questions?

We’re hereto help.

Reach out to us anytime, or join our community for support from hosts and guests who have been there.

Sunset clouds over a mountain lake

More people.More meaningful retreats.